Submit a Complaint

Please complete this form to lodge a formal complaint

Your Information

We'll use this to communicate about your complaint

Member Information

Name of the professional or business you're complaining about
You can find this in the directory listing (e.g., BAC0123)

Incident Details

Please provide as much detail as possible. Include what happened, when, where, and who was involved.
e.g., investigation, warning, apology, training, etc.

Previous Contact

Supporting Evidence

Upload any relevant documents, photos, receipts, or screenshots (Max 5 files, 5MB each). Allowed: JPG, PNG, GIF, PDF, DOC, DOCX, TXT

Click to upload or drag and drop

Maximum 5 files

Privacy Statement

The information you provide will be used solely for the purpose of investigating your complaint. Your personal information will be handled in accordance with our Privacy Policy and the POPI Act.

We may need to share relevant information with the member concerned to allow them to respond to your complaint.

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